Privacy Policy

1. Information We Collect

When you submit an inquiry through our website, we collect the information you provide: your name, email address, phone number, company name, and details about the component you wish to convert to 304 stainless steel MIM. We also collect your IP address for security and analytics purposes.

2. How We Use Your Information

We use the information you provide solely to respond to your inquiry and deliver the conversion feasibility analysis you requested. Specifically:

• To prepare a technical assessment of your copper/brass-to-304 stainless steel MIM conversion project
• To communicate with you regarding your inquiry and provide project updates
• To send technical bulletins and market insights if you have subscribed to our newsletter
• To improve our website and services based on aggregated usage data

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: (a) with your explicit consent; (b) with service providers who assist in our business operations (such as email delivery services), bound by confidentiality agreements; (c) when required by applicable law or legal process.

4. Cookies

Our website uses essential cookies and analytics cookies to ensure proper functionality and to understand how visitors interact with our content. You can control cookie preferences through your browser settings. We do not use advertising or tracking cookies from third-party ad networks.

5. Data Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for all data transmission and secure server infrastructure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your inquiry information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing of your data
• The right to data portability

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@moatcity.com.