Privacy Policy

1. Information We Collect

When you submit an inquiry through our website, we collect the information you provide: your name, email address, phone number, company name, and details about the component you wish to convert to 304 stainless steel MIM.

2. How We Use Your Information

We use the information you provide solely to respond to your inquiry and deliver the conversion feasibility analysis you requested. Specifically:

• To prepare a technical assessment of your copper/brass-to-304 stainless steel MIM conversion project
• To communicate with you regarding your inquiry and provide project updates
• To send technical bulletins and market insights if you have subscribed to our newsletter
• To improve our website and services based on aggregated usage data

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: (a) with your explicit consent; (b) with service providers who assist in our business operations (such as email delivery services), bound by confidentiality agreements; (c) when required by applicable law or legal process.

4. Website analytics and your choices

Basic page counts start when a public page opens, without analytics cookies or a visitor/session identifier. We record the page path, time, referring site, campaign labels, country and broad device/browser/operating-system category. These counts cannot tell whether two page views belong to the same person. Analytics records do not store IP addresses or full user-agent strings; the server may use the request address locally to determine the country. Server security logs are separate.

Only after you accept optional analytics do we save a random visitor identifier for up to 90 days and a browser-tab session identifier that expires after 30 minutes of inactivity. This enables repeat-visitor counts, sessions, visible time, scrolling, external-link clicks and on-site video plays. Google Analytics is loaded only after acceptance when configured. Earlier page views are not linked retrospectively; accepting on the current page does not add another view.

Choose Basic counts only to continue without analytics identifiers, or Disable analytics to stop future analytics collection. Existing refusals and browser Global Privacy Control / Do Not Track signals are respected. Reopen Analytics preferences in the footer at any time. We store your choice to remember it. Basic page counts do not save screen dimensions, cross-page identifiers or contact details.

5. Data Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for all data transmission and secure server infrastructure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your inquiry information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing of your data
• The right to data portability

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@moatcity.com.